Durham Business Club invites you to an Andy Hanselman masterclass focussed on giving YOU the tools and techniques to create devoted customers by delivering unsurpassable levels of customer service.
No magical answers, academic theories or making rafts out of squeezy bottles, we’ll be concentrating on practical exercises, real work on key business and customer issues and introducing you to toolkits to
make it happen when you’re back in the workplace.
Andy will be presenting three highly interactive sessions focussing on Creating More Customers, Creating ‘Devoted’ Customers and a customer linked facilitated networking activity over lunch.
Attend one, two or all three sessions!
Contact Christine Yule on 0191 388 4488 or Email:
christine@durhambusinessclub.co.uk
Business Link have teamed together with MBL Solutions to offer businesses in the North East a no fuss workshop that will show you how to:
Understand search engines and how to attract them to your website
Develop online and offline marketing strategies
Use the internet to create a powerful database
Build your brand online
Understand how to use cost effective internet communications
contact carly.herron@mybiz.co.uk or call 0191 250 4530
